Privacy Policy of Tropical Jumpers LLC

Effective Date: September 11, 2025

1. Introduction

At Tropical Jumpers LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services or interact with our website.

2. Information We Collect

Personal Identification Information: name, email address, phone number, and physical address.
Business or Event Information: type of event, services requested, date, and location.
Usage Data: pages visited, time spent on the website, and related statistics.
Other Information: IP address, login details, booking or purchase history, comments, feedback, reviews, and preferences.

3. How We Collect Information

We collect your information when you make a reservation, fill out a contact form, or request a service through our website or via WhatsApp. We may also use analytics tools to measure traffic and interaction on our site.

4. Why We Collect Information

We collect personal and non-personal information for the following purposes:

To provide and operate our rental services for tents, jumpers, furniture, and decorations.
To provide customer service and ongoing technical support.
To communicate with you regarding service-related notices, promotions, and updates.
To generate statistical data to improve our services.
To comply with applicable laws and regulations.

5. How We Store, Use, and Share Your Information

Our website is hosted on the Wix.com platform, which provides data protection and security measures through secure servers and firewalls.
For online payments, Wix.com offers payment gateways that comply with PCI-DSS standards to ensure secure handling of credit card information.

6. Communications

We may contact you to:

Notify you about your reservation or order.
Resolve disputes or technical issues.
Send you surveys, promotions, and updates.
Enforce our Terms and Conditions or applicable regulations.

We may contact you via email, phone, text messages, or postal mail.

7. Security

We implement reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

8. Your Rights

Access and Correction: You may request access to or correction of your personal information.
Opt-out: You may request to stop receiving promotional messages at any time.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the updated version on our website.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you can contact us at:

Email: tropicaljumpers826@gmail.com
Phone: (213) 755-0144 | (213) 361-6462 | (323) 532-3689
Address: 3676 Broadway Pl Suite #1, Los Angeles, CA 90007

11. Cookies

Our site may use cookies to enhance the user experience, analyze website traffic, and optimize our services. You may configure your browser to reject cookies; however, some features of the site may not function properly.